Platform Terms & Agreements

This agreement explains how Ndarama works, what you can do on our platform, and what we both agree to. We've written it in plain English because we want you to actually read and understand it. By creating an account and using Ndarama, you agree to these terms.

1. What Is Ndarama?

Ndarama is Zimbabwe's first SECZIM-approved platform for investing in tokenized real estate. We buy real properties, break them into digital tokens (think of tokens like shares in the property), and let you invest from just $1. You earn returns when the property generates income, use your tokens as collateral to borrow money, or sell your tokens on our marketplace.

• Your money is protected by Kreston Zimbabwe (independent trustee) — Ndarama never touches your cash directly
• You don't pay blockchain gas fees — we cover them
• Start investing with as little as $1
• Borrow against your tokens at rates far below traditional lenders (vs 240%+ from loan sharks)
• SECZIM-approved and regulated under Zimbabwe's Digital Asset Framework Act

2. Creating Your Account

To register you must be 18 or older, a Zimbabwean resident, have a valid National ID or Passport, and have a mobile money or bank account. You must provide accurate information. False information may result in account closure and forfeiture of tokens.

3. Your Ndarama Wallet (Important)

When you create an account, we automatically create a blockchain wallet for you. You authorise Ndarama to sign and submit transactions on your behalf — this is how the platform is gasless and simple. You never see complicated addresses or private keys. You still OWN your tokens; Ndarama moves them only when you instruct us through the platform.

4. Understanding Tokens

Tokens represent fractional beneficial ownership in real properties. They only work within the Ndarama ecosystem — you cannot transfer them to external wallets or use them on other platforms or exchanges. Your exit options are: sell on Ndarama's secondary market, or hold until the property is sold and receive your share of proceeds.

5. Buying Tokens (Investing)

Browse available properties, choose how much to invest (minimum $1), and pay via Paynow (mobile money, Visa, Mastercard) or bank transfer. Your payment goes into a trust account controlled by Kreston Zimbabwe — Ndarama never receives your money directly. Tokens appear in your wallet within 24 hours. A 2% purchase fee applies.

6. What You Own (and Don't Own)

• ✅ Share in property income (rent, profits)
• ✅ Share in sale proceeds if property sold
• ✅ Ability to sell tokens to other users
• ✅ Ability to use tokens as loan collateral
• ❌ Legal title to the property (held by Kreston as trustee)
• ❌ Right to manage the property
• ❌ Right to visit or occupy the property
• ❌ Right to force sale of the property

7. Property Sales & Liquidation

We may sell a property if an exceptional offer is received. If an offer is 100%+ above purchase price, we can accept without asking you. For offers 10–99% above purchase price, token holders vote (48-hour window). Different thresholds apply: 80% YES votes for 10–19% above cost; 75% for 20–39%; 70% for 40–89%; 60% for 90–99%. Emergency sales (expropriation risk, structural issues) require no vote. Sale proceeds minus a 2% liquidation fee are distributed proportionally to all token holders via Kreston within 7 business days.

8. Using Tokens as Collateral (Borrowing)

Three loan types are available: P2P Loans (up to $500, 90 days, 12%/month = 144% APR, 80% LTV); Treasury Loans ($500+, up to 36 months, capped at 120% APR, 60% LTV); and MFI/Bank Loans (up to 36 months, capped at 120% APR, terms set by partner institution). All loans have flexible repayment — no mandatory monthly payments — but default is automatic with zero grace period if the full balance is unpaid by the due date.

9. Secondary Market

You can buy and sell tokens from other Ndarama users. Seller fee: 1.5%. Buyer fee: 1.0%. All payments go through Kreston trust account. Sales are final — no refunds or returns. Tokens locked as collateral cannot be listed. You cannot list tokens you don't own or engage in price manipulation (wash trading, fake listings).

10. All Fees

11. Investment Risks

12. Our Rights & Responsibilities

We can update these terms at any time — continued use means acceptance. We can freeze accounts for fraud, term violations, or legal requirements. We make all property management decisions, but act in good faith to maximise returns. We NEVER receive your cash directly (all funds held by Kreston Zimbabwe in trust). Our liability is limited to fees you paid in the last 12 months for any claims (excluding fraud/gross negligence on our part).

13. Disputes

Step 1: Contact us — info@ndaramawallet.com / +263 713 338 663 (Mon–Fri 8am–5pm). Step 2: Formal written complaint (14-day response). Step 3: Binding arbitration in Harare under the Zimbabwe Arbitration Act. Smart contract automatic actions (defaults, releases) cannot be disputed. Governing law: Zimbabwe.

14. Regulatory Compliance

Ndarama holds SECZIM Regulatory Sandbox approval and complies with Zimbabwe's Digital Asset Framework Act (December 2025). We follow AML/CFT regulations and may report to the Financial Intelligence Unit when required.

Quick Summary

• Property: Modern 3-bedroom house, Graylands Park, Chitungwiza
• Total Project Value: $50,000
• Minimum Investment: $1 (1 token)
• Timeline: 6 months (buy land → build → sell)
• Projected Profit: 21–24% ($10,250–$11,780)
• Your Share: Proportional to tokens you own

1. The Property

A modern 3-bedroom house on a 200 sqm stand in Graylands Park gated community, 9km southeast of Tratablas Junction on the Chitungwiza Highway. Project Manager: Prism Properties (Pvt) Ltd (handles purchase, construction, sale). Trustee: Kreston Zimbabwe (holds legal property title on behalf of all token holders).

2. Project Budget

3. Token Structure

50,000 total tokens at $1 per token. Each token = 0.002% ownership. Invest $10 → own 10 tokens → 0.02% of property. A 2% purchase fee applies (example: pay $100, receive 98 tokens).

4. Timeline

• Months 1–2: Land acquisition, title transfer to Kreston Zimbabwe (trustee)
• Months 2–5: Construction — monthly progress updates to all investors
• Months 5–6: Marketing and sale — target $65,000
• Month 6: Distribution — net proceeds paid proportionally to bank accounts within 7 business days

5. Expected Returns

Expected sale price: $65,000. Less CGT (5%: $1,500) and agent fees (5%: $3,250) = gross proceeds of $60,250. Less project costs (~$48,470). Net profit: ~$11,780 (best case, minimal contingency used) or ~$10,250 (full contingency used). Your share is proportional to your token %. These are projections — not guarantees.

6. Risks — Please Read Carefully

• Construction risk: delays, cost overruns, quality issues
• Sale risk: property may sell below $65,000 target, or take longer to sell
• Market risk: Zimbabwe real estate market fluctuations, currency impacts
• Regulatory risk: new property taxes, zoning changes, title transfer delays
• Liquidity risk: your only early exit is selling tokens on secondary market — buyers may not exist

7. Your Rights as a Token Holder

• ✅ Proportional share of profits when property sells
• ✅ View project updates and progress reports
• ✅ Sell your tokens on the secondary market anytime
• ✅ Use tokens as collateral for loans
• ✅ Vote on early exit for exceptional offers (see Section 8)
• ❌ Visit or occupy the property
• ❌ Make construction or design decisions
• ❌ Choose the selling price
• ❌ Demand early sale or refund

8. Early Exit

If an offer of 100%+ above cost ($96,940+) is received, Ndarama can accept automatically. For offers 10–99% above cost, token holders vote within 48 hours. Voting thresholds: 80% YES for 10–19% above cost; 75% for 20–39%; 70% for 40–89%; 60% for 90–99%. Emergency sales (expropriation, structural issues) do not require voting. A 2% liquidation fee applies to all early exits.

9. Fees

• 2% purchase fee (when you invest)
• 2% liquidation fee (deducted from your sale proceeds at the end)
• 1.5% seller fee if you sell tokens on secondary market
• No management fees, no annual fees, no hidden fees

10. If Ndarama Stops Operating

Property title remains with Kreston Zimbabwe (trustee). Kreston continues managing the property and distributes proceeds upon sale. Your token ownership is recorded permanently on the Polygon blockchain. Your investment is protected independently of Ndarama's operational status.

The secondary market lets you sell your tokens to other users before a property is sold, giving you a liquidity option. Think of it like: you bought Graylands Park tokens at $1 each, you need cash, you list them at $1.20, another user buys them, you get cash and they get the tokens.

1. What You Can and Cannot Do

• ✅ List your tokens for sale at any price
• ✅ Buy tokens listed by other users
• ✅ Make offers below asking price
• ✅ Accept, counter, or reject offers
• ✅ Buy partial amounts (e.g., 10 tokens from someone's 100)
• ✅ Cancel your listing anytime (if no one has bought yet)
• ❌ Sell tokens you don't own
• ❌ Sell tokens locked as loan collateral
• ❌ Cancel after someone has already bought
• ❌ Get refunds after purchase
• ❌ Transfer tokens outside Ndarama ecosystem

2. Selling Tokens

Select which tokens and how many to list, set your price per token (above or below purchase price — your choice), and your tokens are immediately locked while listed. Buyers can purchase the full amount, a partial amount, or make offers below your asking price. You can accept, counter, or reject any offer. If no one has bought yet, you can cancel at any time and your tokens unlock within 1 hour.

3. Buying Tokens

Browse the marketplace by property, see price per token and quantity available, and buy at asking price or make an offer below asking. Pay via Paynow (recommended — instant) or cash/bank transfer to Kreston Zimbabwe trust account. Use reference: MARKET-[TRANSACTION ID]. If paying by cash or bank transfer, you must send proof of payment to Ndarama immediately or your purchase will be cancelled after 24 hours.

4. Fees

5. Payment & Settlement

All payments go through Kreston Zimbabwe trust account — Ndarama never receives your money directly. After buyer pays, Ndarama verifies payment (1–24 hours), tokens are transferred to the buyer within 24 hours, and proceeds are sent to the seller's bank account within 7 business days.

6. Pricing

You set your own price — above, at, or below your original purchase price. Prices are market-driven by supply and demand. Ndarama does NOT guarantee you can sell, does NOT guarantee any specific price, and does NOT guarantee buyers will exist for your listing.

7. Risks

• You might not find buyers — tokens remain locked while listed
• You might have to sell at a loss if property value declines or you need cash urgently
• Buyers might not complete payment (purchase is cancelled, you re-list)
• Prices can change rapidly — monitor the marketplace regularly
• Tokens can only be sold within the Ndarama ecosystem

8. Sales Are Final

9. Prohibited Activities

• ❌ Wash trading (buying your own tokens)
• ❌ Price manipulation or creating fake demand
• ❌ Coordinated buying/selling to inflate prices
• ❌ Spreading false information about properties
• ❌ Listing tokens you don't own or that are locked as collateral

Violations result in immediate listing removal, account suspension, possible permanent ban, and legal action for serious cases.

Loan Terms

Collateral

Your tokens are locked in the smart contract the moment the loan is funded. Example: 150 tokens worth $150 → can borrow up to $120 (80% LTV). Locked tokens cannot be sold, transferred, or used for other loans. They are released proportionally as you repay. If you default, they are transferred automatically to the lender.

Flexible Repayment

• No mandatory monthly payments — pay when you're able
• Pay in full anytime before the due date
• Make partial payments — collateral releases proportionally
• Formula: Tokens Released = (Amount Paid ÷ Total Due) × Total Collateral
• Released tokens available within 1 hour
• Ndarama will NOT chase you for payments — you track your own due date

How to Pay

Pay Kreston Zimbabwe trust account (NOT the lender directly). Use reference: LOAN-[LOAN ID]. Recommended method: Paynow (mobile money, Visa, Mastercard) — instant automatic confirmation. Cash deposit or bank transfer also accepted, but you MUST send proof of payment to Ndarama immediately (WhatsApp: +263 713 338 663 or info@ndaramawallet.com) including your name, Loan ID, amount paid, and a photo of the receipt.

Pro-Rata Default Split

If you made partial payments before defaulting, collateral is split fairly: if you paid 70%, the lender receives 30% of collateral tokens. If you paid nothing, the lender receives 100% of collateral tokens. The borrower has no personal liability beyond the collateral — the lender cannot sue you or claim your other assets.

Lender Information

• You receive 9%/month = 27% over the 90-day term, plus full principal repayment
• OR collateral tokens if borrower defaults (your only recourse)
• Tokens are restricted to the Ndarama ecosystem — you may need to sell them on the secondary market to convert to cash
• You cannot sue the borrower for unpaid balance
• Borrower can repay early (you receive less total interest)
• Ndarama retains 3%/month from the interest

Irreversible Agreement

Loan Terms

How You Get Your Money

Once approved and collateral locked, Ndarama transfers funds directly from the treasury to your nominated bank account (usually within 24–48 hours). Example: loan of $1,000 → 2% origination fee ($20) deducted → you receive $980 in your bank account → you repay $1,000 + interest. Repayments go to Kreston Zimbabwe trust account (not directly to Ndarama).

Interest Rate — Admin Discretion

Ndarama admin sets the interest rate individually for each loan based on: loan amount, collateral quality, your payment history, and current treasury capital availability. The rate is capped at 120% APR. It is disclosed BEFORE you accept — you either accept or decline. No negotiation after disclosure. Once accepted, the rate is fixed for the duration of the loan.

Collateral

Your tokens are locked in Ndarama's smart contract when the loan is funded. Example: 2,000 tokens worth $2,000 → can borrow up to $1,200 (60% LTV). Locked tokens cannot be sold, transferred, or used for other loans. They are released proportionally as you repay via Kreston. If you default, Ndarama keeps your tokens and may sell them on the secondary market or hold them as treasury investment.

Flexible Repayment

• No mandatory monthly payments — pay when you're able
• Pay in full anytime before the due date
• Partial payments release collateral proportionally
• Formula: Tokens Released = (Amount Paid ÷ Total Due) × Total Collateral
• Pay Kreston Zimbabwe trust account — Kreston forwards to Ndarama
• YOU track your own due date — Ndarama will NOT remind you

How to Pay

Pay to Kreston Zimbabwe trust account using reference LOAN-[LOAN ID]. Recommended: Paynow (instant confirmation). If paying by cash deposit or bank transfer, send proof immediately to WhatsApp: +263 713 338 663 or info@ndaramawallet.com, including your name, Loan ID, amount paid, and photo of receipt.

No Personal Liability

Your personal liability is limited to your collateral tokens only. Ndarama cannot sue you for any unpaid balance beyond the collateral, and cannot claim your other assets. If you default with a 30% unpaid balance, Ndarama receives 30% of your collateral tokens — that is Ndarama's only recourse.

Irreversible Agreement

Who Is Who

• MFI/Bank = The lender (they give you the money)
• Ndarama = The security company (holds your token collateral)
• Kreston Zimbabwe = Payment processor (you repay here; Kreston pays the MFI)
• Your tokens = The collateral (like a car title for a car loan)

Loan Terms

How You Get Your Money

Once the loan is approved and your collateral is locked, the MFI disburses funds directly to you — either by direct bank deposit to your nominated account (24–48 hours) or cash pickup at an MFI branch (bring your National ID). Ndarama does NOT touch your loan money — it goes directly from the MFI to you.

How You Repay

All repayments go to Kreston Zimbabwe trust account (NOT directly to the MFI). Use reference: LOAN-[LOAN ID]. Kreston forwards your payment to the MFI. Ndarama updates your loan balance and releases collateral proportionally. Recommended payment method: Paynow — instant and automatic. For cash/bank transfers, send proof of payment immediately.

Flexible Repayment

• No mandatory monthly payments
• Pay in full anytime before due date
• Partial payments release proportional collateral
• Formula: Tokens Released = (Amount Paid ÷ Total Due) × Total Collateral
• Ndarama will NOT chase you for payments — you track your own due date

Proof of Payment — Critical Warning

If you pay via cash deposit or bank transfer: Get your receipt immediately. Send a photo to WhatsApp +263 713 338 663 or email info@ndaramawallet.com — include your name, Loan ID, amount paid, and photo of receipt. Cash deposits and bank transfers take 1–3 business days to appear in Kreston's account. If you don't send proof and the due date passes, your collateral is transferred even if you did pay. ALWAYS use Paynow if possible.

What Happens to Your Collateral on Default

The MFI receives your remaining collateral tokens automatically. The MFI decides what to do — sell on the Ndarama secondary market, hold, or transfer. Ndarama is not involved in this decision. You have no personal liability beyond your collateral. The MFI cannot sue you or claim your other assets.

Ndarama's Role & Limitations

• ✅ Facilitates connection between you and MFI
• ✅ Locks collateral in smart contract
• ✅ Releases collateral when Kreston confirms payment
• ✅ Transfers collateral to MFI automatically on default
• ❌ Does NOT lend you money
• ❌ Does NOT receive your money
• ❌ Does NOT set interest rates
• ❌ Does NOT guarantee loan repayment
• ❌ Does NOT provide payment reminders

Irreversible Agreement